Providing accessible digital solutions for our users at the University of Bristol
John, our Senior Digital Product Manager, looks at our approaches to decision making and discusses how a relentless focus on data alone can be an issue for our team.
It’s vital to ensure your digital products are data-driven, right? Countless blog posts champion and showcase how to utilise data in a better way. But how do you manage this with limited resources?
Continue reading: Is data the only way to identify priorities in improving our digital services?
A-level results day is one of the most important days in the University calendar, and that applies to us in the digital team. One of the most important tasks for us is ensuring that any A-level students who enter clearing have all the information they need from our website to make a decision about whether (or not) they’d like to join us.
Continue reading: Optimising the user experience of our Clearing pages
Senior digital product manager John Bourne looks at some of the problems in how we showcase our courses to prospective students.
At Bristol we spend a lot of time and effort gathering and publishing information about our courses. Most of this is done centrally through our online prospectus, but this information also appears in a variety of other places.
Duplicated content across our site causes maintenance problems for staff. More importantly it means prospective students don’t really know where to find the most useful information to meet their needs.