Why we don’t do FAQs (Frequently Asked Questions)

FAQs (Frequently Asked Questions) remain a popular feature on many websites, not least on the University’s own site where a quick search for ‘FAQ’ brings up dozens of results.

On the surface, FAQs make sense: let’s gather together all the most popular things that people ask/look for, and put them all in the same place, so that users can browse through and hopefully find the answer to their question! There are however a few downsides to this approach: 

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Digital sustainability – why is it important and what are we doing?

What is digital sustainability and why is it important? 

Digital sustainability is what we can do to reduce our impact on the planet’s resources. Not just at work, but in all areas of our lives where we use digital.

Many people assume that digital technology is ‘clean’ because it doesn’t create visible pollution. The internet is actually responsible for 4% of global carbon emissions – equivalent to the entire aviation industry. 

Continue reading: Digital sustainability – why is it important and what are we doing?