usability – Digital Experience team

Our previous accessibility blog post explored some of the barriers that people face when they read online content. Barriers that stop people from being able to use the content.

Creating clear and accessible content has always been important. It means everyone can use and understand it.

However, as more and more services move online, it’s even more important that we reduce these barriers. It’s even more important to create clear and accessible content.

Accessibility symbols — Symbols highlighting different needs. Mobility issues, cognitive problems, hearing problems and vision impairments.

Here are seven things every content professional needs to do to make their content accessible.Continue reading: Seven things you need to do to make your content accessible

User testing is the cornerstone of every successful project. And, say digital officers Charlotte Brewer and Geraint Northam, it needn’t break the bank.

User testing tends to be thought of as a lot of work. Planning, finding volunteers, making sure they turn up, preparing and managing the session, reporting and summarising it afterwards – all take significant time and effort.

It’s worth it. As a digital team we want to find problems, solve them, and improve the user experience. This then allows the University to meet its business objectives.

But does it have to be so time-consuming? We’ve started to embrace ‘user testing on the cheap’ – quick, small tests done often. Continue reading: User testing on the cheap